There’s no substitute for a librarian!
I was floundering around trying to understand the world of blogs so summoned a librarian who I know uses blogs to help me out. In a couple of minutes she has given me some useful pointers and clarified some things for my poor techno-fearing brain. How much better it is when a human being spends just a small bit of time to help you with something – and most importantly of all they are a 2-way interactive resource so you can ask questions and get an instant response. Technology is great but I don’t think will ever replace the benefits of a human conversation, especially with a librarian!